New patients

New Patients Welcome!

When you arrive you will be welcomed by one of our reception staff and given a confidential medical questionnaire to fill in to ensure that you are looked after safely.

During your consultation we will LISTEN, LOOK and DISCUSS.


  • How can we help you?
  • Are you in discomfort?
  • Are you anxious in anyway?
  • What have been you previous experiences at the dentist?
  • Are you wondering how your teeth will be in the future?
  • Have you had previous dental problems?
  • Would you like your teeth to look more attractive when you smile?


  • We will assess your general health
  • We will examine your jaw joint and jaw bones
  • We perform a screening of the soft tissues, face and neck
  • We look at your teeth of course, recording past treatment and present conditions
  • We look at the soft tissues of your mouth because these may detect signs of a general illness
  • We look at your gum health. As gum disease is the main cause of tooth loss in adults we look for signs of gum bleeding, plaque build-up, loose teeth, food traps and bad breath
  • X-rays will be taken if and where clinically necessary to check the areas of tooth we can’t see directly, and to check the health of the tooth roots and surrounding jaw bone.


  • Do we have to do anything today or are there any emergency treatments?
    For example:
    – place a temporary dressing if a filling has come out
    – smooth a tooth that is rubbing your tongue
    – prescribe an antibiotic if an infection is present
  • Formulate a long term treatment plan which covers whatever is needed to restore you mouth to a high standard of health.
  • We will discuss what may need to be done in the future. There may be signs of wearing or discoloured fillings, crowns beginning to lose their fit or showing black lines. There may be gaps which could be restored with bridgework or implants, or teeth that are wearing down.
  • As dentists we are spending more and more time responding to our patient’s requests to improve the appearance of their smile. Our patients no longer have to avoid smiling on photographs, or cover their mouth when laughing. Teeth can now be whiter and straighter and more, giving you a more confident smile, often without any tooth destruction or drilling at all.
  • Ongoing maintenance and routine check up planning.